Exploring the relationship between perceived social support and work volition with job satisfaction and turnover intention: the mediating role of decent work
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Abdolzahra Naami , Saba Gheysari , Atefeh Mohammadhosseini |
Department of Psychology, Educational Sciences and Psychology Faculty, Shahid Chamran University of Ahwaz |
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Abstract: (247 Views) |
This study aims to clarify the connection between perceived social support and work volition in relation to job satisfaction and turnover intention, with decent work mediating the relationship, focusing on teachers in Khuzestan province in 2023. The study uses an applied, descriptive approach. The population includes teachers in Khuzestan province. Data was collected from 220 teachers using instruments such as the multidimensional scale of perceived social support (Zimmet et al., 1988), the work volition questionnaire (Duffy et al., 2012), the job satisfaction questionnaire (Tso et al., 1992), and the turnover intention questionnaire (Cummann et al., 1979), through online surveys and convenient sampling methodology.
The results showed direct effects of perceived social support and work volition on decent work, which then predicted job satisfaction and turnover intention. Bootstrap analysis revealed that decent work significantly mediated the relationships between perceived social support and work volition with job satisfaction and turnover intention. This study emphasizes the importance of social support and employee agency in shaping work experiences. The findings suggest that these factors play a significant role in job satisfaction and reducing turnover intentions, with decent work acting as a mediator in this process.
These results contribute to understanding how creating supportive work environments and empowering individuals can lead to positive work experiences, enhancing well-being and resilience among employees.
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Keywords: Decent Work, Perceived Social Support, Work Volition, Job Satisfaction, Turnover Intention |
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Type of Study: Research |
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Special Received: 2024/04/13 | Revised: 2024/09/28 | Accepted: 2024/10/5
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